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General
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Explore a Future at Britebound.
Address
Britebound
33 Arch Street, Suite 2100
Boston, MA 02110
For Students, Alumni, and Parents
Educational Credit Management Corporation (ECMC) is an authorized agent for Britebound (formerly American Student Assistance) to help you with managing your Britebound-guaranteed federal student loans.
For questions or concerns around your Britebound-guaranteed student loans: information@britebound.org.
For more information around how to prevent student loan default, call 800.298.9490 or email options@ecmc.org.
If your loans are in default, they will remain with the currently assigned servicer or collection agency through the transition period. Please contact your servicer or collection agency directly at the number listed below. If you are not sure to which servicer or collection agency your loans are currently assigned, please call 833.896.1626.
Transworld Systems Inc: 800.456.4729
Automated Collection Services: 800.467.2316
Reliant Capital Solutions: 866.837.5096
The Common Manual
The result of a partnership among the nation’s education loan guarantors, the Electronic Common Manual offers financial aid professionals a single authoritative source for guidance regarding Federal Family Education Loan Program (FFELP) policies and regulations. Below, you will find copies of the Electronic Common Manual along with other resources for laws, regulations, and policy.
Common Manual Approved Policies
For college and career planning services in the Greater Boston area, reach out to College Planning | Mass.gov, to find services near you.
Britebound continues to support the operation of a College Information Center in Washington, D.C. If you live in the D.C. area and need advice on planning for higher education, please contact Reach4Success to make an appointment.
1020 19th Street NW, Suite 500
Washington, D.C. 20036